We at SS Herbs strive for customer satisfaction and transparency. If you wish to cancel your order, please contact us within 12 hours of placing it at +91 9990505451 or email info@ssherbs.net. Once approved, your cancellation will be processed, and a full refund will be initiated. Orders canceled after 12 hours may not be eligible for a refund if they have already been shipped.
If you receive a defective, damaged, or incorrect product, notify us within 7 days of delivery to request a replacement or refund. The item must be unused, in its original packaging, and accompanied by the invoice. Refunds will be processed through the original payment method and may take 7-10 business days to reflect.
Our team works diligently to resolve every concern promptly. We are committed to ensuring a seamless shopping experience and value your trust in our services.